Terms & Condition
13/08/2025
Last Updated
Welcome to Menso. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our platform, you confirm that you have read, understood, and agree to be bound by these Terms and by applicable German and EU laws.
1. Scope of Application
These Terms & Conditions (“Terms”) apply to all contracts, projects, and services provided by Menso Development UG (haftungsbeschränkt), whether concluded online, via email, or in person. Unless otherwise agreed in writing, these Terms apply to both business customers (B2B) and private individuals (B2C).
2. Subject of the Contract
Menso Development UG (haftungsbeschränkt) provides custom development and digital product services, including but not limited to:
Web development and mobile app development
UI/UX design and branding
AI automation and workflow optimisation
SaaS and B2B platform development
Cloud engineering and technical infrastructure setup
The specific scope, deliverables, and timeline for each project are defined in a separate written agreement or order confirmation.
3. Conclusion of the Contract
A contract between Menso Development UG (haftungsbeschränkt) and the client is concluded once a written offer from Menso is accepted in writing or electronically by the client. This can be done via email, electronic signature, or any other documented confirmation.
4. Services
All services are tailored to the individual needs of the client. Unless explicitly stated, Menso does not provide “off-the-shelf” products; each solution is designed according to the agreed specifications.
5. Prices and Payment Terms
All prices are quoted in Euros (EUR) and are subject to statutory VAT, where applicable.
Payment is to be made via bank transfer to the account specified on the invoice.
Unless otherwise agreed, 50% of the total amount is payable in advance, and the remaining 50% upon delivery or completion of the agreed milestone.
Invoices are due within 14 days of issue. Late payments may incur statutory interest in accordance with German law (§ 288 BGB).
6. Client Obligations
The client must provide all necessary information, materials, and access required for project execution in a timely manner. Delays in providing such information may lead to adjustments in delivery timelines.
7. Intellectual Property Rights
All intellectual property rights remain with Menso until full payment has been received. Upon payment, the client is granted the agreed rights of use for the deliverables. Any use beyond the agreed scope requires prior written consent.
8. Warranty and Acceptance
Menso provides a warranty for the agreed functionality of the deliverables for a period of 30 days after delivery. Any defects must be reported in writing within this period. Warranty does not cover defects caused by improper use, third-party interference, or unauthorised modifications.
9. Liability
Menso is liable only for intent, gross negligence, or breach of essential contractual obligations (“Kardinalpflichten”). Liability for indirect or consequential damages is excluded, except in cases of intent or gross negligence. This limitation does not affect liability for injury to life, body, or health.
10. Confidentiality
Both parties agree to treat as confidential all business, technical, and operational information obtained in the course of cooperation, unless such information is publicly available.
11. Data Protection
The processing of personal data is governed by our separate Privacy Policy (“Datenschutzerklärung”), which complies with the EU General Data Protection Regulation (GDPR).
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany, excluding its conflict-of-law provisions. For business customers, the place of jurisdiction is Hamburg, Germany. For consumers within the EU, the mandatory provisions of consumer law in their country of residence apply.
13. Severability Clause
If any provision of these Terms is held invalid or unenforceable, the validity of the remaining provisions shall not be affected.