Privacy Policy
Last Updated
14/08/2025
1. Introduction
Menso Development UG (haftungsbeschränkt) (“we”, “our”, “us”) is committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or contact us directly.
2. Data Controller
Company name: Menso Development UG (haftungsbeschränkt)
Registered address: Pestalozzistraße 25, 22305 Hamburg
Email: hello@themenso.com
We act as the data controller for all personal data processed through our services.
3. Information We Collect
We may collect the following categories of information:
Personal Identification Data: Name, email address, phone number, billing address, and company information.
Usage Data: Information on how you interact with our website and services (IP address, browser type, operating system, pages visited, session duration).
Technical Data: Device identifiers, cookies, and similar tracking technologies.
4. How We Use Your Data
We process your personal data for the following purposes:
To provide, operate, and maintain our services.
To process payments, issue invoices, and fulfil contractual obligations.
To communicate with you regarding inquiries, projects, or support requests.
To improve and personalise our website and services.
To comply with legal requirements and prevent fraudulent activity.
5. Legal Basis for Processing
We process personal data under the following legal bases (Art. 6 GDPR):
Contractual necessity – to fulfil a contract or take steps at your request before entering into one.
Legal obligation – to comply with German or EU laws.
Legitimate interest – for business operations, security, and service improvement, provided your rights are not overridden.
Consent – for marketing communications or certain cookie usage.
6. Data Sharing & Third Parties
We only share your data with trusted third parties when necessary for service provision, such as:
Hosting providers
Payment processors
Analytics and marketing tools (only with consent)
All third parties are bound by GDPR-compliant agreements.
7. International Data Transfers
Some members of our development team, including contracted specialists, operate from locations outside the European Economic Area (EEA), such as in Eastern Europe. When project delivery requires it, these team members may access certain project-related data. All such access is strictly controlled, limited to what is necessary for the task, and subject to contractual obligations, including Non-Disclosure Agreements (NDAs) and data protection clauses that comply with EU GDPR standards. We ensure equivalent safeguards are applied, such as EU Standard Contractual Clauses, to maintain the same high level of data protection regardless of where the data is processed.
8. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. After that, it will be securely deleted or anonymised.
9. Your Rights under GDPR
You have the right to:
Access a copy of your personal data.
Request correction or deletion of your data.
Restrict or object to processing.
Withdraw consent at any time (without affecting prior processing).
Lodge a complaint with a data protection authority in Germany.
10. Cookies & Tracking
We use cookies and similar technologies to enhance website performance and analyse traffic. You can manage or disable cookies via your browser settings or our Cookie Banner.
11. Security Measures
We implement technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss. However, no transmission method over the internet is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.